Return Policy


You have the right to withdraw from this contract within fourteen days without giving reasons. The revocation period is fourteen days from the day on which you or a third party named by you who is not the carrier, the goods have taken possession of.

To exercise your right of withdrawal, you must contact us(Birgie GmbH, Planetenfeldstr. 106, 44379 Dortmund, Deutschland, [email protected], Telefon: +49 (0)231 / 970 618 77) by means of a clear statement.

For example, a consigned by post letter, fax or e-mail . Inform about your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not required. To observe the revocation period it is sufficient that the communication concerning the exercise of the right of withdrawal before the expiration of the revocation period.

Consequences of the Cancellation

If you withdraw from this contract, we have to return you all payments that we have received from you, including the costs (with the exception of the additional costs arising from the fact that you have chosen a type of delivery other than our offered, most favourable standard delivery) immediately and at the latest within fourteen days from the day repay, on which the notification about your cancellation of this contract with us is received.

For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

We can refuse the repayment until we have received the Goods back or until you have provided proof that you have returned the Goods, whichever is the earlier. You must return the goods to us immediately and in any event no later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the deadline of fourteen days. You bear the direct costs of returning the goods. You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for checking the nature, characteristics and functionality of the goods. The right of withdrawal does not apply to the following contracts: Contracts for the supply of goods which are not prefabricated and for the manufacture of which an individual selection or provision by the consumer is authoritative or which are clearly tailored to the personal needs of the consumer.

Model Withdrawal Form

If you want to cancel the contract, then please fill out this form and send it back

– To Birgie GmbH, Planetenfeldstr. 106 , 44379 Dortmund, [email protected], Deutschland

– I/we ( * ) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*)

– Ordered on (*)/received on (*)

– Name of the consumer(s)

– Address of the consumer(s)

– Signature of the consumer (s) (only for communication on paper)

– Date

– Delete as appropriate